1. Accessing Admin Account
1. To access your admin account first is to open your preferred web browser on your computer or mobile device. This could be Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, or any other browser you prefer.
2. In the address bar of your web browser, type or paste the following URL: https://accounts.tcloud.co.ke and press Enter.
3. On the admin login page, you should see a field labeled "Account ID" and Below the Account ID field, you will typically find a field labeled "Password" which should have been sent to you via email or WhatsApp.
4. On the Account ID field, enter your Account ID.
5. On the password field, enter your password as provided.
6. After entering your Account ID and Password, click the "Sign In" button.
7. If you entered the correct credentials, you should be granted access to the admin dashboard
2. How to Add About Us
1. In the Admin dashboard, locate and click on the "About Us".
The "About Us" section is essential for building trust and credibility with website visitors or potential customers, as it gives them insight into the company's background, values and mission.
2. Add a brief content on what to include on your About us in the designated field.
3. Review your contect before submitting.
4. If you are satisfied with the content, Click on "Update" button.
3. How to Add Our Mission
1. In the admin dashboard, locate and click on “Our Mission”
"Our mission" refers to a concise statement that outlines the fundamental purpose, goals, and values of an organization, company, or individual.
2. In designated field provide context about your company mission in a clear and concise manner. Your mission statement should describe the purpose, values, and goals of your organization.
3. If you're satisfied with the content, publish the page by clicking "update" button.
4. How to Add a Slider
1. In the admin dashboard, Locate and click on the "Slider."
2. Fill in your slider text which will be motto or slogan of your company, examples are like;
> Your Adventure Awaits
> Discover New Horizons
> Journey Beyond Boundaries
> Escape to Paradise
3. Click on the 'Choose File' button select the image you prefer from your computer or device.
4. Click on the 'Update' button to confirm after adding a slider text and successfully uploading a slider image.
5. How to Add Our Vision
1. In the admin dashboard, locate and click on "Our Vision”
A vision typically reflects the organization's values and the impact it hopes to make on its industry, community, or the world.
2. In the designated field provide context explain the company's vision in a way that provides a deeper understanding of what the organization aims to achieve.
3. Ensure you take a moment to review the context before submitting, after doing so click on the "Update" button.
6. How to Add a Country Destination.
1. In the admin dashboard, locate and click on the "Country Destination".
2. Click on "Add New" button to initiate the process of creating a new country destination.
3. In the field provided, enter the details for the new country destination.
4. To upload images of the country to visually showcase its attractions, landscapes, or landmarks click on "choose file" button.
5. After entering all the necessary information, click a "Submit" button to confirm and save the new country destination entry.
7. How to Add a Package type
1. In the admin dashboard,Locate and click on the "Package Type" section to manage and add new package types.
2. Click on "Add New" to initiate the process of creating a new package type.
3. In the fields provided, enter the names of the package types you want to add, such as "Bush Safaris," "Hiking," "Camping," "Wild Safaris," "Day Trip," and any others you may have.
4. Review the details you've entered, click a "Submit Type" button to confirm and save the new package type entry.
8. How to Add a Local Destination
1. Locate and click on the section designated for managing local destinations.
2. Click on "Add New " button to initiate the process of creating a new local destination entry.
3. In the provided field, enter the detail for the new local destination,examples like; Nairobi,Nakuru or any other specific local destination according to your country destination pick.
4. Use a dropdown list of available countries to specify the country where the local destination is located.
5. Provide a brief description of the local destination, highlighting its unique features, attractions, and activities.
6. To enhance the visual appeal and provide a better representation of the local destination, click on the "Choose File" button where you can choose and upload images of the local destination to showcase different aspects and attractions of the destination.
7. After entering all the necessary information, click "Submit" button to confirm and save the new local destination entry.
9. How to add a Tour Package Categories.
1. Locate and click on "tour package categories".
2. In the provided field, enter the details for the new tour package category, which may including: December holiday,Beach holiday or any other tour package category you might want to include.
3. If you want to add more tour package categories, click on the "Add More" button which allows you to create additional categories as needed.
4.After entering the category details, click on the "Submit" button to confirm and save the new category.
10. How to add a Tour Packages.
1. Within the admin dashboard, find and click on the "Tour Packages".
2. Click the "Add Package" button to create a new tour package entry.
3. Provide a package title, For example, let's use "Maasai Mara Game Reserve
4. In the designated field fill in the number of days for your package.
5. Select the package class, which can be "Domestic" (travel within your own country) or "International" (travel outside your own country).
6. Enter pricing information, including resident and non-resident adult prices, child price, single booking for resident, double booking for resident, single booking for non-resident, and double booking for non-resident.
7. Select the package category that corresponds to your tour package categories under "Package Type," choose one that aligns with your package title.
8. Specify the validity period for your tour and package.
9. Choose a local destinations for the tour package either city or a place.
10. Choose a country destinations for the tour package.
11. Add inclusions like entrance fees, parking fees, and any other items covered in the package.
12. Specify exclusions, which might include items not covered by the package, like lunch or other personal expenses.
13. To add more inclusions or exclusions, click on "Add more" button.
14. Write a detailed description of the tour package, highlighting its features and attractions.
15. Provide a day-by-day itinerary description for the tour package, including activities, locations, and schedules. You can create your own or use information from reliable sources.
16. To add an image for the tour package, click "Choose files" and select the image you want to upload,and you can add more images by clicking on the green icon labeled "+Photos" to showcase different aspects of the tour package.
17. After uploading the images and ensuring all details are accurate, click "Submit Package" to save and publish the tour package on your website.
11. How to effectively manage and add “All Bookings”
1. In to your TCloud Business admin dashboard navigate to the "All Bookings" section and click on it.
2. Click on the "Add Booking" button to initiate the process of creating a new booking entry.
TCloud Business has developed a system that simplifies the process of updating all bookings, related to your packages, events or any other services your company might be offering. This system aims to streamline operations and reduce the reliance on manual paperwork, making management more efficient and convenient.
3. Complete all required details for the new booking.
4. Indicate resident type whether its resident or non-resident.
5. Select between a Package or Tour Event depending with your booking.
6. When adding a new booking, it's essential to provide detailed customer contact and booking information for effective communication and record-keeping,including their name, email address, phone number, country, travel dates, number of adults and children, amount paid, and any other relevant information.
7. Once you're satisfied with the details and have verified their accuracy, click the "Finish Booking Now" button to confirm and save the new booking.
12. How to Add Accommodations
1. In the admin dashboard, find and click on the "Accommodation".
2. To add new accommodation categories, you would typically need to click on the "Click here to Add Accommodation Categories" link, which should take you to a form or page where you can input the relevant information for the new categories.
3.You'll be directed to a page where you can create and define accommodation categories. These categories help in organizing your accommodations. For example, you can create categories like "Hotels," “Bed and breakfast,” “Hostels," "Vacation Rentals," or any other suitable categories.
4. If you have additional categories to add, click on the "Add More".
5. After entering the necessary information, click on "Submit" button to save the new category.
6. After adding accommodation details, next is to add accommodation by clicking on “Click here to Add Accommodation”.
7. Fill in information about the accommodation, including;
> Accomodation Title
> No of Guests which is optional
> booking price
> In the dropdown menu select the appropriate country and place, which should then reflect the available accommodation packages.
> As in select the appropriate category for this accommodation package.
> On the dropdown menu select the meal plan that best fits your package.
8. Please provide information about the accommodation amenities, including Wi-Fi, hot showers, and other relevant amenities, as well as any accommodation extras that are offered, such as airport transfers, etc.
9. To include additional accommodation amenities and accommodation extras, simply click the "Add More" button.
9. Create a compelling description for your accommodation package.
10. Carefully review the details and information you've provided. Once you're satisfied with the details, click the 'Submit Package' button to add the accommodation to your system.
13. How to manage Flight bookings.
1. Locate and click on the "Flights Booking" option to access flight booking management.
TCloud Business has developed a system that allows you to add client details for flight bookings, significantly streamlining the process of managing customer information and booking flights with greater efficiency. This system greatly enhances the overall customer experience by providing a more organized and personalized service.
2. Click the "Add Flight" button to initiate the process of creating a new flight booking.
3. When adding client details for flight bookings, ensure you provide all the necessary information,which typically includes:
> Specify the departure(Destination from) and arrival locations(Destination to), which can be cities or airports.
> Select the travel dates for both departure and return
> Indicate whether it's a one-way or round-trip booking, based on the traveler's preference
> Specify the number of adults and children traveling.
> Enter the passenger names.
> Provide the passenger's email address and phone number for communication and booking confirmation.
4. After confirming all the details, click the "Submit Inquiry" button to confirm and save the flight booking.
14. How to manage Car rentals.
1. Locate and click on the "Car Rentals" section within the dashboard to manage car rental listings.
2. Click on the "Add Rental" button to commence the creation of a new car rental listing.
TCloud Business has developed a system that allows you to add your clients' details for car rental bookings, it can indeed streamline the process of managing customer information efficiently. Such a system can help a business to manage client data, preferences, and bookings more effectively, enhancing the overall customer experience and operational efficiency.
3. When adding client details for car rentals, ensure you provide all the required information, which typically includes:
> Rental date and returning date.
> Full name of the client.
> Provide the client's phone number and email for communication and booking confirmation.
> In the dropdown menu under "Car Type" select whether it's "SUV" or "saloon".
> In the dropdown menu under "Drive Type" select whether it's "Self-Drive" or "Chauffeur".
4. Ensure that all the details are correct and as required and when you are satisfied, click the "Submit Inquiry" button to publish the car rental listing.
15. How Manage cruise bookings.
1. Locate and click on the "Cruise Booking" section within the dashboard to help you manage cruise inquiries.
2. Click on the "Add Cruise" button to initiate the creation of a new cruise inquiry.
3. When adding client details for cruise bookings, ensure you provide all the required information, which typically includes:
> Specify the departure(Destination from) and arrival locations(Destination to).
> Select the travel dates for both departure and return.
> Indicate whether it's a one-way or round-trip booking, based on the traveler's preference.
> Specify the number of adults and children traveling.
> Enter the passenger names.
> Provide the passenger's email address and phone number for communication and booking confirmation.
4. After confirming all the details, click the "Submit Inquiry" button to confirm and save the cruise bookings.
16. How to Add an Event
1. Locate and click on the "Events" in your admin dashboard.
2. Click on the "Add Event" button to create a new event.
3. Give your event a descriptive title
4. Specify the duration of the event.
5. Choose the appropriate event class, "Domestic" (events within your own country) or "International" (events outside your own country).
6. Enter pricing information, including resident and non-resident adult prices, child price, single booking for resident, double booking for resident, single booking for non-resident, and double booking for non-resident.[resident prices are in Kenyan Shillings (KSh) and non-resident prices are in US Dollars (USD)].
7. In the dropdown menu, please select the event category, event type, and event place/destination that are most suitable for your event.
8. Specify the start and end dates in the provided format (dd/mm/yyyy).
9. In the dropdown menu, select the country where the event will take place.
10. Create a compelling description for your event
11.To add an image for this event, please click the "Choose Files" button and select an image related to your event.
12. Carefully review the details and information you've provided, click the 'Submit Event' button to add your new event.
17. How to create and Manage Quotation/Invoice
1. In the admin dashboard, locate and click on "Quotations/Invoices".
TCloud Business offers an integrated quotation generation system, simplifying the process of creating quotations or proforma invoices for your clients. These documents can be automatically delivered to the intended recipient via email for convenience.
2. Next, please click on "Click Here" to access the quotation and invoice management system.
3. Enter the relevant details for the quotation, which may include client information, company name, address, phone number, email and the quotation's validity date.
4. Specify the currency your client will use for payment, whether it's in USD or KSh.
5. In the dropdown menu for the status, indicate whether it's "Paid" or "Unpaid".
6. On Quatation particulars list the products or services being quoted, by including descriptions, quantities and prices.
7. To add more fields click on "Add more" button.
8. Double-check all the details for accuracy and completeness, click on "submit" button.
9. After clicking 'Submit,' the invoice will be sent directly to the client via email, indicating that it's unpaid. Once the client pays, locate your invoice and click on the blue edit icon. Change the status to 'Paid,' and the updated invoice will be sent to the client, indicating that it's now marked as paid.
18. How to Add Portfolio
1. Within the admin dashboard, navigate and click on "Portfolio".
portfolio is a collection or compilation of works, projects, or achievements that represent an individual's or an entity's skills. By using portfolio, you can create a gallery of photos which is a common and effective way to showcase your work or document specific events.
2. In the designated field, provide a descriptive title for your album.
3. Under "Album Description," please provide a brief description that explains what this album represents.
4. Click the "Choose File" button to upload an image for your album. This image will typically be displayed as the album's cover image.
5. Once you've added in the album details and uploaded the cover image, click the "Submit" button.
6. After creating the album,you'll want to populate each of your album with more photos that represent your work or achievements.Given the above albums as our examples.
7. To do this locate the "View Photos" option and click on it.
8. Within the album, click "New Photo" to begin adding individual photos.
9. Click on "Choose files" button and select the image you want to upload.
10. You can add more photos to this specific album by clicking on the "Add More" button.
11. To share your album, simply click 'Submit Image' to confirm and bring your moments to life.
19. How to Add a new client.
1. In the admin dashboard,locate and click on “Clients.
TCloud Business has developed a system for adding clients to your system. A client management system is a valuable asset for businesses, as it enables efficient organization and communication with clients.
2. Simply click on the "Click here" button to add a new client.
3. To add a new client to the system, you will be required to provide the necessary customer information, which typically includes their first name, last name, phone number, and address.
4. Review the details and information you've provided. Once you're satisfied with the accuracy of the details, click the 'Register Clients' button to add the new client to your system.
20. How to Create a landing page
1. In the admin dashboard, find and select the "Landing pages" option.
TCloud Business landing pages are specific web pages designed to serve as the entry point for visitors to a website. They are often used in digital marketing campaigns, including email marketing, social media promotions, and more.
2. Look for the "Click Here" button and click on it to initiate the process of creating a new landing page.
3. Provide your new landing page with a subject line and content that will capture the visitor's attention and offer context for the page.
I will do a simple example;
4. Give your landing page a subject line, for example, 'Balloon Adventures in Maasai Mara' and provide a description for your landing page as shown above.
5. Write a compelling sentence that starts with "Click Here" such as "Click here to elevate your Maasai Mara balloon adventure experience".
6. Highlight the "Click here" text and then click on the link icon to create a link.
7. Assuming this is our URL for this specific package for Maasai Mara balloon adventures, please copy this URL link.
7. In the link dialog, paste the URL you copied for your Maasai Mara balloon adventures package.
8. Copy the URL you created and then click "OK" button.
9. Review all your details before submitting, and then click on "Create Landing Page".
> Share the URL you copied for your newly created landing page in your digital marketing campaigns or with your audience.
> Monitor the landing page to track the number of visitors and their interactions, allowing you to gauge the effectiveness of your marketing efforts.
21. How to Create contact list.
1. In the admin dashboard, find and click on the "Contact List" option. This should take you to the contact list management section.
Creating a contact list for a tours and travel business is essential for managing customer relationships, suppliers, and other stakeholders. You can create a list of customers for Maasai Mara, Nairobi, or even Amboseli that will make it simple for you to track your customer's information.
2.The first step is to create categories to organize your contact list. In your case, you can create categories like "Maasai Mara," "Nairobi," "Amboseli," or any other relevant categories for different locations or purposes.
3. To create a category name, enter a name for the category, such as "Maasai Mara," "Nairobi," or "Amboseli." Then, click "Submit Category" to confirm the creation of the category.
After creating the categories(i will use Maasai Mara as my new category), you can start adding contacts to each category. Here's how to do it
4. In the contact information field, provide the contact names, email, and phone number for your client. Then, categorize your contacts according to the appropriate category you've chosen. For example, in this case, I will use "Maasai Mara" by clicking on it.
5. If you have additional contacts to add to the same category or different categories, click on "Add More" button
6. Click the "Submit" button to confirm and save the contact list.
22. How to Add a Product.
1. Locate and click on the "Products" section so you can manage and add new products to your shop section.
TCloud Business has created a dedicated page for selling your products. For instance, a tour company can offer branded merchandise like t-shirts and hoodies.
This is the product dashboard, where you can conveniently view all your products, check those that are out of stock, and manage products sent via email.
2. To add a new product, click on the "click here" link that is provided to initiate the process of adding a new product.
3. In adding a new product, provide all the details about your product including; item name,item weight(optional),item price and Quantity in stock.
4. In addition to the product details, please provide a brief description that explains more about this product.
5. To present your product in the best possible way and offer potential customers a clear visual representation, you can upload images by clicking on the "Choose File" button. This allows customers to see what the product looks like, which can be crucial in their purchasing decisions.
6. You can include additional product images by simply clicking on the '+Photos' button to add more images, which helps provide customers with a comprehensive view of the product from various angles and perspectives.
7. After providing all the product details and uploading the image, click a "Submit" button to confirm and save your new product listing.
10. To make your product available for inquiry on your website, locate and click on the green eye icon after adding the product. This action will ensure that potential customers can view and inquire about the product on your website.
11. This action will set the product to be visible and accessible to potential customers, allowing them to inquire about the product.
23. How to create and add Blog Articles
1. In the admin dashboard, find and click on the "Blog Articles" to access the blog creation section.
2. Click on "Click here" link to create a new blog article.
3. First is to click on 'Upload Article Image' button within the blog creation interface to upload an image relevant to the content of your article".
4. On the title field of your blog article, provide a descriptive and attention-grabbing title that clearly represents the topic or content of your article.
5. In the "Author" field, identify the author of the blog article by including their name.
6. In the blog creation interface, begin writing the content of your article.
7. Write a well-structured and engaging blog that covers the topic you've selected by using paragraphs, headings, and formatting to make your content easy to read.
8. Ensure that your content flows logically and is error-free,click the "Submit" button to make the article live on your blog.
24. How to Add a Payment Intergrations
1. Find and click on the "Payments Integrations" option in the dashboard menu which will take you to the payment integration setup section.
TCloud Business has developed a system that allows users to add payment methods, either through a paybill service or using Lipa na M-PESA.
2. To add a Paybill, enter the Paybill short code in the "Short Code" field, then fill in the account number associated with the Paybill in the designated field.
3. Verify that the Paybill short code and account number are correctly entered and then click the "Submit" button to add the payment integrations to your system.
3. Provide the shortcode digits of the Till number for Lipa na M-Pesa in the appropriate field.
4. Verify that the Till number is correctly entered and then click the "Submit" button to add the payment integrations to your system.
25. How to Create FAQs.
1. Find and click on the "FAQs" section within the admin dashboard to manage your frequently asked questions.
2. Click on the "Add New" to initiate the process of creating a new FAQ entry.
3. In the "Question" field, type a question that clients frequently ask. For example, "How unique are your services?"
4. Click on the "Answer" field to enter the corresponding answer to the question you've added. Make sure your response is clear, concise, and effectively addresses the question.
5. If you have more common questions to add, repeat the same process by clicking on "Add New" and entering the question and answer for each one.
6. Review all the questions and answers to ensure they are accurate, clear, and well-structured then click on the "submit" button to confirm and save the new FAQ entries.